Front of House/Administrator

Key responsibilities

• To deliver consistently high-quality, professional front-of-house experience to all visitors and guests
• As the central point of contact for all front-of-house operations ensure a seamless and efficient service is maintained throughout the premises
• The postholder will embody and demonstrate the core values and professional standards of Wilson Power Solutions, consistently promoting a positive and polished image of our brand and services
• Manage incoming telephone calls, handling general inquiries, redirecting to appropriate departments, and taking messages as needed
• Serve as the primary point of contact providing professional and courteous assistance as required
• Maintain a constant and professional presence at reception, ensuring visitors are welcomed and assisted with the sign-in book and induction procedures appropriately
• Prepare refreshments for visitors and meetings
• Order, collect, prepare and present food and beverages for meetings
• Identify, report, and escalate any building-related issues
• Maintain and update essential documentation
• Arrange access for contractors and service providers as necessary
• Assist during emergency situations such as fire evacuations, ensuring all fire exits and common areas remain unobstructed
• Assist in organising company social events and the Company update
• Book travel, hotels and meeting rooms as require
• Maintain housekeeping for the stationary cupboard
• Organise and assist in preparations for board meetings/and events
• Complete administration tasks for departments as and when required
• Cover holiday/sickness with job share partner
• Ad hoc duties